FAQs
We've collected answers to some of the most frequently asked questions about Family Link. If you're already using the app and have a question of your own, you can check out our Help Centre for more information.
How it works
Family Link from Google helps parents stay in the loop and keep their child or teenager safer online as they explore across Android and ChromeOS devices.
First, a child/teenager will need a compatible device (see which devices work with Family Link). Then, sign the child/teenager in to the device. If the child/teenager is already supervised by Family Link, the sign-in will help them set up parental controls. Parents can also add Family Link from Android settings if the teenager is not already supervised by Family Link.
Parents can also create a Google Account for a child under 13 (or the applicable age in your country). Once complete, children can sign in to their device with their new account.
Once the accounts are linked, parents can use Family Link to help them do things like keep an eye on screen time and guide their child to age-appropriate content.
Family Link does not block inappropriate content, but the settings within provide you with filtering options. Certain Google apps like Search, Chrome and YouTube have filtering options that you can find in Family Link. Please note that these filters are not perfect, so explicit, graphic or other content that you may not want your child to see does sometimes make it through. We recommend reviewing app settings, and the settings and tools that Family Link offers, to decide what is right for your family.
Yes. Parents can run Family Link on Android devices running Lollipop (5.0) and higher.
Yes. Parents can run Family Link on iPhones running iOS 11 and higher.
Parents can manage pretty much all of their child's account settings and features on a web browser. No app download needed.
For best results, we recommend that children or teenagers being supervised with Family Link are using Android devices running version 7.0 (Nougat) or higher. Devices running Android versions 5.0 and 6.0 (Lollipop and Marshmallow) may also be able to have Family Link settings applied to them. To find out more, see our Help Centre.
Yes, children and teenagers can be supervised when they sign in to their Google Account on Chromebooks. Parents can do things like managing their child's Chromebook and account settings, as well as setting website restrictions. Learn more here.
Children or teenagers signed in to iOS, web browsers or other unsupervised devices can only be partially supervised. Children and teenagers can sign in to their Google Account on iOS devices and web browsers with their parent's consent. Parents can continue to manage some of their child's account settings on YouTube and Google Search, and those settings will apply when the child is signed in and using Google apps and services on an iOS device or on the web. Other features in the Family Link app, like managing the apps that your children can use, filtering what they see on Chrome and setting screen time limits, will not apply to the child's activities on their iOS device or on the web. Learn more about child/teenager sign-in on iOS devices and web browsers.
You should plan to allow about 15 minutes to set up your child's Google Account and Android device.
Accounts
No. It's up to you to decide when your child is ready for their first Android or ChromeOS device.
Google's services are ad-supported and your child may see ads when using our products. However, they will not see personalised ads and you will be provided with tools to identify when the child is seeing ads in apps.
Ndiyo, Family Link inaweza kutumiwa kuwasimamia vijana. Vijana walio na umri wa zaidi ya miaka 13 (au umri unaoruhusiwa kutoa idhini katika nchi uliko) na chini ya miaka 18 wanahitaji idhini ya wazazi ili kuondoa usimamizi. Ukiwa mzazi, unaweza kuondoa usimamizi wakati wowote.
No. Accounts provided through work or school cannot be used to manage a family group or manage supervision via Family Link. You can use a personal Google Account, such as your Gmail account with Family Link.
Not in general. Children are only allowed to add a Google Workspace for Education Account besides their personal supervised Google Account. This restriction helps us maintain important product behaviour. For example, if another account was present on the device, children could switch to that account to download apps from Play without parental approval.
Mtoto wako anapotimiza umri wa miaka 13 (au umri unaoruhusiwa katika nchi yako), anaweza kuchagua kusasisha Akaunti yake ya Google kuwa akaunti ya kijana inayosimamiwa. Sasisho hili halitaathiri usimamizi wako – utaendelea kusimamia vidhibiti vya wazazi na mipangilio ya vifaa vya mtoto wako vinavyosimamiwa ukitumia programu ya Family Link.
Ready? Get the app.
You can set up supervision online.